Privacy Policy
Effective Date: Feb, 2025
Hot Boxx is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our vending machines, or otherwise engage with our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information you provide to us directly, including but not limited to:
Name
Email address
Phone number
Mailing address
Payment information
Automated Information
When you interact with our website or vending machines, we may automatically collect information such as:
IP address
Browser type
Device type
Location data
Usage data (e.g., pages visited, time spent on our site)
Facial Recognition Data
For age-restricted product purchases, our vending machines may use facial recognition technology to verify your identity and age. This data is encrypted and stored temporarily only for compliance purposes.
How We Use Your Information
We use the information we collect for the following purposes:
To provide, manage, and improve our services
To process transactions and send purchase confirmations
To communicate with you regarding updates, promotions, or inquiries
To comply with legal and regulatory requirements
To personalize your experience and improve customer support
How We Share Your Information
We do not sell your personal information. However, we may share your information in the following situations:
With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, cloud storage providers, and customer support platforms.
For Legal Reasons: To comply with legal obligations, respond to lawful requests, or protect our rights.
In Business Transfers: In connection with a merger, sale, or other transfer of company assets.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Facial recognition data is retained temporarily and deleted after verification is complete.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: Request access to or correction of your data.
Deletion: Request that we delete your personal information, subject to legal requirements.
Opt-Out: Opt out of marketing communications or data collection for advertising purposes.
To exercise these rights, contact us at info@hot-boxx.com.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
Third-Party Links
Our website and vending machines may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info@hot-boxx.com
Phone: (617) 510-1760
Address: Hot Boxx, 75 N main St Randolph, MA
Your privacy matters to us, and we’re here to ensure your information is handled responsibly and transparently.